Microsoft Dynamics 365

MCSA: Microsoft Dynamics 365

Earn Microsoft Dynamics 365 certification and build your professional career

This certification demonstrates your expertise in Microsoft Dynamics 365 technologies to upgrade, configure, and customize.

MCSA Microsoft Dynamics 365

Key technologies

  • Microsoft Dynamics 365

What is involved

Earning an MCSA: Microsoft Dynamics 365 provides the foundation for a position as a Dynamics 365 developer, implementation consultant, technical support engineer, or system administrator and is the first step on your path to becoming a Business Applications Microsoft Certified Solutions Expert (MCSE).


No prerequisite. Optional preparatory training available.


Pass 2 required exams. Be sure to explore the exam prep resources.


Earn your MCSA: Microsoft Dynamics 365.


Earn an MCSE by passing 1 related exam.

Certification Exams and prep resources


Exam MB2-715/Course 81071

Microsoft Dynamics 365 customer engagement Online Deployment

Candidates for this exam implement, deploy, use, maintain, or support Microsoft Dynamics 365 in their customers’ organizations. Candidates for this exam typically include network administrators, network managers, solution architects, functional consultants, partners, and project managers. This exam is also appropriate for sales staff who have a business software solutions background and want to demonstrate foundational understanding of the Microsoft Dynamics 365 application.

Candidates should have an understanding of the basic components and features of Microsoft Dynamics 365 and Microsoft Online Business Solutions. They should also have an understanding of client device management and network administration.


Exam MB2-716/Course 81071

Microsoft Dynamics 365 Customization and Configuration

Individuals wishing to obtain a certification on Microsoft Dynamics 365 Customization and Configuration should take this exam. The audience typically includes developers, implementation consultants, technical support personnel, and system administrators. They assess a customer’s business needs and configure and customize the application.

MCSA Microsoft Dynamics 365MCSA: Microsoft Dynamics 365

Microsoft Dynamics implementation, customization, and configuration skills

Completed this certification?

MCSE Business ApplicationsValidates your expertise in working with and managing Microsoft Dynamics 365 technologies. With a foundation in Microsoft Dynamics 365, demonstrate additional skills in one or more business areas.